Final press release of the Medical Tourism, Spa & Health Conference

The 9th International Conference for Wellness and Medical Travel MEDICAL TOURISM, SPA & HEALTH took place on the second day of MATIW-2013 on 18 September within the Luxury Leisure exhibition. The Conference highlighted the most topical issues of outbound and inbound health and medical tourism. The Conference reports were dedicated to traveling safety and insurance issues, medical assistance, evacuation in emergency situations, and legal support. These issues were highlighted on the last Conference in 2012. Nadezhda Manshina, the Conference moderator and the expert of the Russian Union of Tourism Industry, noted that these topics were of great interest again, attracting even more delegates than in 2012 and proving the fact that the Conference programme is very topical and high-demanded.

The interest on this tourism sector is growing, and it is very important to know what the professionals think about that. Moreover, the face-to face communication is very efficient: in spite of huge information field in the Internet, there are still a lot of outstanding issues for the discussion.

Nadezhda Manshina, the Medical Tourism, Spa & Health Conference moderator,
expert of the Russian Union of Tourism Industry

For the first time the Conference delegates had an opportunity to hear the expert opinion of Vladimir Burdyansky, the Docent of the Emergency Chair of the Institute of Post-Graduate Training of Federal Medical-Biological Agency of Russia (FMBA) on emergency actions and patients transportation, including the aeromedical evacuation.

Anna Gladun, the General Director of Visit Legal Advice Office spoke about legal support and responsibilities of travel companies. Mrs. Gladun highlighted the issues of responsibilities division among the tour operator, travel agent, and tourist for the failed tour or treatment, non-fulfillment or improper fulfillment of contract obligations by a travel company. She noted that these issues are the most important and controversial ones in tourism today.

Irene Rapoport spoke about marketing tools in medical tourism on example of successful experience of "Amsalem Global Travel Management", the official representative of Assuta private medical centre (Israel). Oksana Bulakh spoke about the sales technologies and showed the statistics of medical and recreation tours demand.

Among the Conference speakers there were Yuriy Ilaidi, Head of the Interdepartmental Working Group of the Federal Medical-Biological Agency of Russia (FMBA) and the Russian-Greek Nautical Club, Konstantinos Kuskukis, Vice Rector of Democritus University, Maria Malykhina, Head of Marketing and Advertising Department of JSC Medicina, Guenter Zusag and Sonja Furnsin from Medical Management GMB (Austria), Kim Ki-Hyun, Director of Tourism Department of Seoul Metropolitan Government (South Korea), and others.

Both speakers and delegates noted the high level of the Conference Programme and organization.

The Organizers of Medical Tourism, Spa & Health Conference express their sincere gratitude to all speakers, partners and participants for their contribution in Conference organizing.

The next 10th anniversary edition of the Medical Tourism, Spa & Health Conference will take place within OTDYKH International Travel & Tourism Forum (former MATIW).

See you at the International Tourism Forum OTDYKH2014
16 19 September 2014, IEC Crocus Expo

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